Shipping policy

SHIPPING & RETURNS

Shipping

We are pleased to offer free shipping on orders over $50 through USPS to the United States. Transformed Shop does not ship internationally. Additionally, we reserve the right to ship via other providers when necessary or when customers make specific arrangements. Please email Amy.L@NewLife-Mission.org for more information.

Due to the handmade nature of our products, orders typically ship 3-5 business days from purchase. Orders are processed and shipped Monday-Friday. A shipping confirmation email will be sent to you once your order has shipped.

Local pickup is available at no cost from our location at 1230 N. Harbor City Blvd., Melbourne. 

Return Policy

If you are not completely satisfied with your purchase, you can send it back to us for a full refund within 30 days of receiving your order. To be eligible for a return, we require a receipt or proof of purchase, and your item must be unused and in the same condition that you received it.

Customers are responsible for shipping costs to return items. Please reach out to Amy.L@NewLife-Mission.org with questions. Once your return is received and inspected, we will send an email to notify you when your refund has been processed.

The only items we cannot issue a refund on are items purchased that have been marked down, gift cards, special orders, and shipping charges

Exchange Policy

We are only able to process returns at this time. If you would like to exchange a product, please follow our return policy above. You may then place a new order online.